Lifeline and Link-Up for VCI Customers in Wyoming
Lifeline is a government program that offers qualified people a discount on their monthly local telephone bill. Each state has its own guidelines to qualify. In Wyoming, Lifeline is known as Wyoming Telephone Assistance Program.
A. How much can I save on my phone bill?
You will save up to $16.50. These benefits apply to your local telephone service charges that you purchase as a flat rate service, measured service and local service purchased as part of a bundled service. These benefits will also cover your subscriber line charge.
B. How do I know if I'm eligible?
You're eligible for Lifeline if you participate in any of the following programs:
Supplemental Security Income (SSI)
Low Income Home Energy Assistance Programs (LIHEAP)
Aid to Families with Dependent Children (AFDC)
C. Are there any restrictions?
Lifeline can only be used for the main telephone line in a household. Lifeline customers may purchase all services offered to non-Lifeline customers. The name on your phone bill must match the name of the participant who is eligible for the program.
D. How do I apply?
To apply for Lifeline call 1-800-923-8375. Applications are also available from the Department of Social Services. You will be asked to provide proof of your eligibility by, providing a copy of a document that verifies that you participate in any of the programs mentioned above or by completing a third party verification recording. Your Lifeline benefits will take effect when proof of eligibility is received.
E. How do I continue to receive Lifeline benefits?
Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.
F. Other Useful information
There are other options that can help you save money, including the free toll blocking and waived deposit with toll blocking.
Link-Up helps households pay the installation charge for telephone service. This program pays some of the cost of installing local service in your home, but Link-Up does not cover the cost of wiring inside your home.
A. How much will I save by using Link-Up?
Link-Up will pay up to 50% of your installation charges. The maximum benefit is $30.
B. How do I know if I am eligible?
If you qualify for Lifeline, you also qualify for Link-Up.
C. Does Link-Up have any restrictions?
Your Link-Up benefit will be activated immediately upon request, however, you have sixty (60) days to provide proof of eligibility and still receive Link-Up.
D. How do I apply for Link-Up?
To apply for Link-Up you will follow the same application process as Lifeline and the same proof of eligibility as Lifeline.
Being a Lifeline or Link-Up customer does not protect you from being disconnected if you fail to pay your telephone bill.